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Privacy Policy

Last updated: November 4, 2026

88mates ("we") takes the protection of your personal data very seriously. This policy explains in detail what data we collect in the app and on the website, why, how it is stored and shared, and how you can control it at any time.

1. Account and identity data

To create an account, we ask for your email address. Authentication is passwordless, using a login code sent by email.

Depending on the features you use, we also collect: first name, last name, date of birth, country of nationality, and your WHV start date — this information is used to personalise your tracking (remaining days calculation, regional work eligibility, etc.).

This data is strictly tied to your account and is never shared with other users, except for what you explicitly choose to make public in a community or 88Workers profile (see sections 3 and 4).

2. Geographic location

The app requests access to your GPS location (via your phone's location service) to show you regional work zones, spots, job listings, and community profiles near you.

You can deny or revoke this access at any time from your phone's settings — some proximity-based features will then be unavailable.

Your precise location is never shared with other users. Depending on your visibility settings, only a city or an approximate distance may be visible to the community.

3. Community profile (optional)

If you fill in your community profile, you may provide: city, status message, Instagram/Facebook accounts, and a profile photo.

This information is voluntarily made public to other app users, according to the visibility settings you choose yourself: "everyone", "my language", or specific languages.

You can change these settings or fully hide your community profile at any time from the app.

4. 88Workers profile (optional, visible to employers if activated)

The 88Workers profile lets you create an application profile for employers. It can include: first and last name, photo, nationality, age, current city and search area, availability and how long you can stay, types of jobs wanted, skills, experience, qualifications (RSA, White Card, driver's licence, etc.), English level and regional work days already completed.

When your profile is activated, it appears in the employer area of join88mates.com ("Browse backpackers"), which is only open to employers whose ABN has been verified with the Australian Business Register (ABR). Your last name is shortened there and your contact details (email, phone) are never displayed. You can also share your profile yourself through a link or QR code.

An interested employer sends you a contact request (business name, ABN, contact details, message) that you receive in the app: you decide whether to accept or ignore it. You can deactivate or delete your profile at any time from the app; it then disappears immediately from the employer area.

5. Push notifications

If you enable notifications, we store a push notification token (a unique technical identifier for your device) to alert you about new jobs and spots near you.

Enabling notifications is an explicit opt-in choice, and you can disable them at any time from your profile settings in the app.

6. 88/179-day tracking and personal budget

The app lets you track your regional work days (88/179 days) and your personal budget (transactions, income, expenses).

This data is strictly tied to your account and is never shared with other users, employers, or third parties.

7. Premium purchase (one-time payment)

88mates offers premium features through a one-time in-app purchase, with no subscription. Purchases are managed by RevenueCat together with the App Store (Apple) or Google Play, which only share the status of your purchase with us (transaction ID, product, date).

88mates never stores any card details: payments are fully processed by Apple or Google, under their own privacy policies.

8. Data stored only on your device

Some information stays only on your phone and is never sent to our servers:

  • •Australian Tax File Number (TFN) and ABN, if you save them in the TFN/ABN tracking tool
  • •The checked boxes of the travel preparation checklist
  • •The tax refund (TRS) purchase history saved in the TRS tracker

9. Sharing with third-party providers

We never sell your personal data to third parties for advertising purposes. However, we do rely on technical providers to operate the app:

  • •Supabase (AWS infrastructure, servers located in Singapore) — database and profile photo hosting
  • •Apple App Store / Google Play Store — payment processing
  • •RevenueCat — subscription and in-app purchase management
  • •Google Firebase Analytics — usage statistics (screens viewed, time spent in the app, approximate country and city, phone model, device identifiers); never your name or email, and never used for advertising. Google servers, including in the United States
  • •Sentry — detection of app errors and crashes; receives technical information (error message, phone model and operating system, app version, technical identifier), never your name or email. Servers located in the European Union
  • •Expo (push notification service) — receives only the push token and the message content, not your profile data
  • •OpenWeatherMap — receives only GPS coordinates to return local weather, no identifiable personal data is transmitted
  • •Adzuna, WorkPac, SEEK — external sources for job listings shown in the app; no user data is transmitted to them by 88mates
  • •Google Maps (Android) and Apple Maps (iPhone) — map display; they receive the map area shown and technical information (IP address, device model), never your name or email
  • •Vercel — hosting of the 88mates.com and join88mates.com websites (servers notably in the United States)
  • •PostHog — anonymous visit statistics for the 88mates.com and join88mates.com websites (pages viewed, clicks on the app download buttons, employer form submissions); no cookies or storage in your browser, no recording of your visit, and never the content of what you type. Servers in the European Union (Germany)

10. Employers and join88mates.com

join88mates.com is the employer area of 88mates. When an employer posts a job, browses 88Workers profiles or sends a contact request, we process: the business name, the ABN, the name and contact details of the contact person (email, phone), the job location, and the content of job posts and messages.

The ABN is verified with the Australian Business Register (ABR). Job locations are converted into geographic coordinates using OpenStreetMap (Nominatim). Service emails are sent through Resend, and any information emails to employers through Brevo, with an unsubscribe link in every message. Voluntary contributions are paid through Stripe: we never receive card details.

This data is only used to run the hiring service, verify employers and protect backpackers; it is never sold. An employer can remove their job post using the link received by email, and request access to, correction or deletion of their data at simon@join88mates.com.

11. Security and storage

Your data is stored via Supabase (PostgreSQL, AWS infrastructure), with strict access rules (Row Level Security) ensuring each user can only access their own private data.

Data you voluntarily choose to make public (visible community profile, shared 88Workers profile) is accessible according to the visibility preferences you set yourself.

All communications between the app and our servers are encrypted (HTTPS).

The database is hosted in Singapore. Data transfers outside the European Union (Singapore, United States) are covered by the European Commission's standard contractual clauses provided by our service providers.

12. Data retention period

When you delete your account, your data is kept for 30 days in a deactivated state (to allow restoration in case of accidental deletion), then permanently deleted from our servers.

Expired job listings may be retained for anonymised statistical purposes beyond this period.

13. Your rights (GDPR and equivalents)

If you reside in the European Union or in a country with equivalent legislation, you have the following rights regarding your personal data:

  • •Right of access: view the data we hold about you
  • •Right to rectification: correct inaccurate information
  • •Right to erasure: request complete deletion of your data
  • •Right to portability: receive your data in a structured format
  • •Right to object and to restrict processing
  • •Right to lodge a complaint with the Maltese data protection authority (Information and Data Protection Commissioner, idpc.org.mt) or the authority in your country of residence

14. How to exercise your rights

You can access, rectify, or delete your data directly from your profile settings in the app, or by contacting us at contact@88mates.com.

  • •Full account deletion: available from the app (Profile → Delete my account)
  • •Disabling push notifications: at any time from the profile settings
  • •Controlling community and 88Workers profile visibility: adjustable or hideable at any time

15. Minors

88mates is not intended for people under 18, in line with the minimum age required to obtain a Working Holiday Visa. We do not knowingly collect data about minors.

16. Cookies (website)

The 88mates.com website only uses cookies essential to its operation (login session). No advertising cookies are used on the site.

17. Changes to this policy

We may update this privacy policy to reflect changes in our features or legal requirements. The last update date is shown at the top of this page.

18. Contact

For any question about this privacy policy or your personal data, contact us:

The controller of your personal data is Simon Marion, trading as 88mates, a self-employed sole trader registered in Malta: 45, Loredana Court, Flat 10, Triq Giuseppe Calì, Ta' Xbiex XBX 1420, Malta.

88mates is an independent service. Working Holiday Visa 417: immi.homeaffairs.gov.au/…/work-holiday-417 · Work and Holiday Visa 462: immi.homeaffairs.gov.au/…/work-holiday-462